Returns & Exchanges
At SPARK PAWS, we want you and your dog to be 100% satisfied with your purchase. If the fit isn't perfect or you've changed your mind, we offer a hassle-free 30-day return and exchange policy for all unworn items in original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your package is tracked and handled correctly.
Pack and Ship
Place the items in their original packaging with tags attached and drop the parcel off at any authorized carrier location.
Receive Refund or Exchange
After our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange size within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing